Toshiba Phone Systems and More

Are you SIP yet? My research  has shown that interest in SIP Trunking is high. According to Eric Krapf of No Jitter ” The most-attended breakout session at VoiceCon was the one on SIP Trunking, which surprised the heck out of me. SIP Trunking has become one of the most popular topics at the show, but the biggest? I wouldn’t have expected that.” But users are only just starting to solicit proposals for SIP based carrier services.

Part of the issue is a real fustration with customers about SIP Trunking. They have heard about it,they think that they can save money by going to it and yet they can’t seem to get a SIP service that works.

Another issue is trying to match a carriers services with a phone system, most carriers want to connect to PBX’s that have been certifed, and the same is true for PBX manufactures, they also want to only connect to SIP providers that have been certified. The problem is that there is no ONE standard for SIP Trunking!

So is SIP Trunking main stream technology? The answer is yes. Some carriers have already started delivering services to customers in SIP form and then converting back to traditional forms to interface with the customers equipment. SIP Trunking will become the standard as time goes on. It is more cost effective for the carriers to deliver services that way.

Customers that are looking to go to SIP should start by looking at there phone system. Old equipment will not be able to interface with SIP Trunks. As I mentioned earlier PBX manufactures will have a list of approved carriers. Need more help? We offer PBX solutions from Toshiba and carrier services from several SIP providers including Paetec. Contact Pilothouse Communications at 866-887-5792.

Do you use your cell phone for business?

Many people are using the cell phones for business, would n it be nice if you walked in to your office while talking on the cell phone and were able to transfer the call to your desk phone without skipping a beat? Or maybe the reverse, start a call at your desk and want to continue the call as you leave? Well now you can!

With a  (smartphone) you can connect through and be switched between the phone system (wired networks) and wireless (cellular) networks. This includes the ability to  provide roaming and hand-off between networks, pretty cool right?
Instead of giving out your office number and your cell phone number this feature enables callers to dial the PBX DID extension number and reach the person regardless of whether they are in or out of office, so employees only have one number to give out for
business purposes. One number access what a concept!
Missed business calls go to the phone system (PBX) voice mail to leave messages, rather than the smartphone voice mail, so employees have only one place to check for all business calls.
PBX features are extended to the smartphone including one number reach, the ability to dial ext’s from your cell, call hold, call transfer,  message waiting indication and many more.

This feature called Fixed Mobile Convergence is now being offered by Toshiba who is partnering with Varaha Systems Inc. It is available thru authorized Toshiba dealers, like Pilothouse Communications.

Want to learn more? contact Pilothouse Communications at 866-887-5792